Contact us on tel.: +49 32221095664 Monday–Thursday 8.00–16.00 and Friday 8.00–14.30 or at e-mail [email protected], which we answer every working day.

 

CUSTOMER SERVICE WILL BE CLOSED ON THE FOLLOWING DATES AS WELL AS ON DANISH PUBLIC HOLIDAYS

​​​​​​​Christmas Eve - December 24th
Christmas Day - December 25th
2nd Christmas Day - December 26th
New Year's Eve - December 31st
New Year's Day - January 1st

 

How to shop with us:

 

The purchasing process at www.selfmade.com/fr-lu  involves five steps.

1. Find the item(s) you want, add them to the basket, then proceed to the checkout.

2. Enter your personal details

3. Select shipping/payment method

4. Accept our Terms and Conditions of Sale

5. Check that all the details are correct on the order review page and approve the purchase

 

Complaints - terms and conditions of sale

 

If you have returned an item that you no longer require or you wish to complain about, you will always be sent an e-mail when we receive the product.

The e-mail will inform you about the next steps in dealing with your cancellation/complaint. For further information about cancellation/complaints, please read our Terms and Conditions of Sale here.